Frequently Asked Questions
Everything you need to know about our high-performance apparel.
How do I choose the correct size for my EQUIDRY coat?
Our coats are designed to be oversized to allow for body protectors and layers. We recommend checking our detailed size guide and measuring yourself while wearing your typical riding gear for the most accurate fit.
What is your return policy for international orders?
We offer a 30-day return window from the date of delivery. Items must be in their original condition with all tags attached. Please note that return shipping costs for international orders are the responsibility of the customer.
How should I care for and wash my waterproof apparel?
To maintain the waterproof integrity, machine wash at 30 degrees using a non-biological detergent or a specialist tech-wash. Avoid fabric softeners and do not tumble dry; instead, hang the garment to air dry naturally.
Do you offer worldwide shipping?
Yes, we ship to most countries globally. Shipping rates and delivery times vary depending on the destination and will be calculated automatically at checkout.
Are EQUIDRY products covered by a warranty?
All our products come with a 12-month warranty against manufacturing defects. This does not cover general wear and tear, accidental damage, or neglect of care instructions.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.